Customer Service Agents - Shifts

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Objective Personnel - Johannesburg, Gauteng
R7 000 a month

Qualification

  • Matric
  • IT related qualification will be beneficial

Requirements

  • 3 Years working experience in first line support
  • Experience working at an Internet Service Provider
  • Able and willing to work shifts on a rotational basis
  • Able to multitask
  • Ability to handle difficult customers telephonically
  • Patient

Duties

  • Identify the "problem" and transfer to the right Technician
  • Able to multitask
  • Act as a go to person